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NDIS Plan Management Guide 2025 | My Mobile Plan Manager

The National Disability Insurance Scheme (NDIS), established in 2013 in Australia, is designed to provide funding and support to individuals with disabilities, enabling them to access necessary services such as therapy, equipment, and personal care. 

Within the NDIS framework, participants have several options for managing their funding, including Plan-Managed Funding, Self-Managed Funding, and NDIA-Managed Funding (Agency-Managed).​

Plan-managed funding involves engaging a professional plan manager to oversee the financial aspects of an NDIS plan. Within this View How does NDIS Funding Works?

This approach offers participants greater choice and flexibility in selecting service providers, as they are not limited to NDIS-registered providers. 

Plan managers handle administrative tasks such as processing invoices, maintaining financial records, and ensuring the fulfilment of NDIS guidelines, which helps to reduce the administrative burden on participants. ​

Self-managed funding allows participants to control their NDIS funds fully, including selecting providers, managing payments, and keeping track of expenditures. 

While this option offers maximum flexibility, it requires participants to have strong financial management skills and the capacity to handle administrative responsibilities. ​

NDIA-Managed Funding (Agency-Managed) means that the National Disability Insurance Agency (NDIA) directly pays registered service providers on behalf of the participant. 

This option simplifies the financial management process but limits participants to using only NDIS-registered providers, potentially reducing the range of available services. ​

Engaging a plan manager, such as My Mobile Plan Manager, can be beneficial for participants who prefer assistance with the administrative aspects of their NDIS plan. 

Plan managers can help navigate the complexities of the NDIS, ensure timely payments to providers, and provide regular budget reports, allowing participants to focus on achieving their personal goals. ​

If you want to listen to the podcast of NDIS plan management, it is given below with the Link:

Funding OptionKey FeaturesAdvantagesConsiderations
Plan-Managed FundingProfessional plan manager oversight Access to both registered and unregistered providersReduced administrative burden Enhanced financial oversightAdditional funding allocated for plan management services
Self-Managed FundingFull control over funding allocation Freedom to select providersMaximum flexibilityPotential cost savingsRequires strong financial management skills Increased administrative responsibilities
NDIA-Managed FundingNDIA directly manages payments Limited to NDIS-registered providersSimplified financial management Less administrative involvementRestricted provider choice Potential limitations in service options

The NDIS divides funding into three major support areas

  1. Core Supports: These are essential services that assist participants with daily living activities, community participation, and personal assistance.
  2. Capacity Building Supports: This category focuses on developing skills and independence, funding services such as therapies, skill development programmes, and job training to help participants achieve their long-term goals. ​
  3. Capital Supports: This funding is allocated for investments in assistive technologies, home modifications, and vehicle adjustments, ensuring participants have access to the necessary tools and equipment to improve their quality of life. ​

Each NDIS participant is assigned a Local Area Coordinator (LAC) who assists in understanding the NDIS, setting goals, and managing funding. LACs play a crucial role in connecting participants with appropriate services and support within their community.

In summary, NDIS Plan Management provides participants with various options to manage their funding, each with its own set of advantages and considerations. 

Choosing the right management option depends on individual preferences, capacity to handle administrative tasks, and desired level of control over service provider selection. 

So, engaging a professional plan manager can reduce administrative burdens and offer greater flexibility, enabling participants to focus on achieving their personal goals and improving their quality of life.

Benefits of Choosing Plan Management

Choosing plan management within the National Disability Insurance Scheme (NDIS) provides participants with several notable advantages:

Enhanced Financial and Plan Management Skills:

Engaging a plan manager can assist participants in developing their financial literacy and understanding of plan management, empowering them to make informed decisions about their support and services.

Assistance with Paying Providers:

Plan managers handle the timely processing and payment of invoices to service providers, preventing participants from administrative burdens and ensuring smooth transactions.

Expanded Choice of Providers:

Plan management allows access to both registered and unregistered providers, unlike NDIA-managed plans that restrict participants to NDIS-registered providers. This flexibility enables participants to select services that best align with their individual needs and preferences.

Provision of NDIS Plan Budget Reports and Greater Budget Oversight:

Plan managers offer regular financial reports, providing participants with clear insights into their spending patterns and remaining budgets. This oversight facilitates effective budget management and helps prevent overspending.

By choosing plan management, participants can enjoy increased personal control over their NDIS plans while receiving professional support to manage financial and administrative tasks effectively.

How to Include Plan Management in Your NDIS Plan

Integrating plan management into your National Disability Insurance Scheme (NDIS) plan offers enhanced flexibility and reduces administrative responsibilities by allowing a dedicated plan manager to oversee financial tasks. Here’s how you can incorporate plan management into your NDIS plan:

  1. Discuss Plan Management During Your Planning Meeting:

At your planning meeting, inform your NDIS planner or Local Area Coordinator (LAC) of your preference to include plan management in your NDIS plan. This ensures that the NDIS allocates specific funding for a plan manager, separate from your other services and supports.

  1. Understand the Funding Allocation:

When you register for plan management, the NDIS includes additional funding in your plan specifically designated for plan management services. This allocation is distinct from your other supports, allowing you to access professional assistance without impacting your budget for direct care services. 

  1. Selecting a Plan Manager:

After your plan is approved, you can choose a manager who aligns with your needs. You can find and connect with a plan manager through:

  • Your Local Area Coordinator, early childhood partner, or support coordinator.
  • The Provider Finder tool on the NDIS myplace participant portal.
  • Recommendations from friends and family.
  • Other online resources and websites.

Implementing plan management into your NDIS plan enhances your control over service delivery and financial oversight, contributing to a more customised and effective support experience.

How to manage your NDIS plan guide video:

How to Choose a Plan Manager

Selecting the right NDIS Plan Manager is essential for effectively managing your National Disability Insurance Scheme (NDIS) funding and ensuring that your supports align with your personal goals. Here are key factors to consider when making your choice:

  1. Experience and Expertise in NDIS Plan Management

It’s highly recommended to choose a plan manager with a strong background in NDIS plan management. They should possess a clear understanding of NDIS procedures, funding categories, and compliance requirements. This expertise ensures efficient handling of your plan’s financial aspects and implementation according to NDIS guidelines.

  1. Level of Personalised Support Offered

Look for a plan manager who provides personalised support, taking the time to understand your unique needs and goals. Personalised assistance can significantly enhance your experience, helping you navigate the NDIS system effectively and make the most of your funding.

  1. Transparency in Processes and Fees

Transparency is vital in managing your NDIS funds. Ensure that the plan manager clearly outlines their processes, services included and any associated fees. This clarity helps you make informed decisions and avoid unexpected costs.

  1. Reputation and Reviews from Other NDIS Participants

Research the plan manager’s reputation by seeking feedback from current or past clients. Positive reviews and testimonials indicate reliability and satisfaction, providing confidence in their ability to manage your plan effectively.

By carefully evaluating these factors, you can select a plan manager who aligns with your needs, ensuring that your NDIS journey is smooth and that your supports are effectively managed. So, contact My Mobile plan manager to manage and support your NDIS journey ..

Common FAQs About Plan Management

1. Who is eligible for the NDIS?

People under 65 years old with a permanent and significant disability that affects their daily life may be eligible.

2. How does NDIS fund works?

NDIS provides funding based on individual needs, which can be managed in different ways: Plan-Managed, Self-Managed, or NDIA-Managed

3. What are the benefits of Plan Managed Funding?

It provides flexibility in choosing providers (registered and non-registered) while reducing the administrative burden.

4. Can I switch to a plan-managed funding anytime?

Yes, you can request management during your NDIS planning meeting or switch at any time by contacting the NDIS.

5. What are the advantage of Self-management?

It offers maximum flexibility and independence in choosing providers, even those not registered with the NDIS.

6. Are there Challenges with Self-managed funding?

Yes, it requires strong financial skills, record-keeping, and compliance with NDIS reporting requirements.

7. What are the Advantage of NDIA-Managed Funding?

It simplifies financial management, as the NDIA handles payments and tracking.

8. Are there Limitation to NDIA-Managed Funding?

Yes, you can only use NDIS-registered providers, which may limit service options.

9. Can I request changes to my NDIS Funding categories if my needs change?

Yes, participants can request plan reviews if their needs change. This allows for adjustments to funding categories to better support new or evolving needs.

10. Do LACs manage NDIS Funds?

No, they assist with planning and support coordination but do not handle financial management.

11. Does a plan manager pay service providers?

Yes, they handle invoice processing and ensure timely payments to providers.

12. How does plan management provide greater budget oversight?

Plan managers offer regular financial reports to help participants track spending and avoid overspending.

13. How do I know if a plan manager is reliable?

Check reviews, testimonials, and feedback from other NDIS participants.

14. Should I ask about fees before selecting a plan manager?

Yes, always ensure transparency in fees and services to avoid hidden costs.