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FAQs

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Answers to Your Plan Management Questions

We’re here to make it simple. Explore our most frequently asked questions below. If you need more information, feel free to reach out to us!

How do I become plan-managed?

Contact NDIS at 1800 800 110 and request them for the plan change to include plan management in your NDIS plan. Alternatively, you can contact your NDIS local area coordinator to help you with the process.

Can you contact the NDIA to organise my move from agency-managed to plan-managed?
We are not able to contact NDIS or LAC on your behalf to include the plan management in your plan, however, we can assist you with the information required and provide you with the steep by steep to complete this
What is the difference between a plan manager, a support coordinator and an LAC?
  • Plan Manager: Manages the financial aspects of your NDIS plan, including budgeting and paying invoices.
  • Support Coordinator: Helps you implement your plan, find services, and resolve issues with support.
  • LAC (Local Area Coordinator): Assists with accessing the NDIS and connecting to local services and community resources.
What is Plan Management and How Do I Access It?

Plan management is a service that helps NDIS participants manage the financial aspects of their plan. This includes budgeting, paying invoices, and keeping financial records. You can request plan management during your NDIS planning meeting or review. Just ask for ‘Improved Life Choices’ to be added to your plan.

How Much Does Plan Management Cost?

Plan management is funded by the NDIS under the Improved Life Choices category, so there’s no out-of-pocket cost for you.

How Do I Know If Plan Management is Included in My NDIS Plan?

Check your NDIS plan under the Improved Life Choices section. If this is listed, you are eligible for plan management services. If you’re unsure, we’re happy to assist you in reviewing your plan.

What is Covered in My NDIS Plan?

Your NDIS plan is tailored to your individual needs and goals. It may include funding for:

  • Daily Living Supports
  • Therapy Services
  • Assistive Technologies
  • Transport, and more

We can help you understand what’s included and how to make the most of your funding.

How Do I Sign Up for Plan Management with My Mobile Plan Manager?

It’s easy! Simply complete our online sign-up form or contact us directly. We’ll guide you through the process and ensure a smooth transition.

Can I Switch to My Mobile Plan Manager from Another Provider?

Yes, switching is simple. Let us know you’d like to join, and we’ll handle the transition process, including notifying your current plan manager.

How Do I Use My Allocated NDIS Funds?

With plan management, we handle the financial side for you. Simply access your supports, and we’ll take care of paying invoices, managing budgets, and keeping you informed about your spending.

Can You Recommend Providers or Supports?
As plan managers, we don’t recommend specific providers to maintain your freedom of choice. However, we can help you understand your funding and ensure your chosen providers are eligible under the NDIS.
Manage Your NDIS Plan with Expert Support
Let us handle the financial details while you focus on your goals. Our team is here to make managing your plan simple and stress-free.